When Legal Communication Falters: What You Can Do

When you engage a lawyer, you usually expect regular updates on your case. However, if communication has ceased, and you feel unduly neglected, it's essential to take action. This article offers guidance on what you can do when communication from your lawyer is lacking and how to proceed if the issue persists.

Identifying the Problem

Have you ever encountered a situation where communication has dropped significantly, leaving you in the dark? This article addresses a common concern many clients face—namely, the lack of consistent communication from their lawyer. In this example, a client initially experienced good communication but now finds themselves frustrated with the lack of updates and responsiveness.

Understanding the Reason for Lack of Communication

Communication can be slow or sporadic for various reasons. Your lawyer might be dealing with numerous cases or handling complex legal procedures. However, when communication becomes consistently lacking, it can be concerning, especially in legal matters where progress might be crucial.

The Option of Making a Bar Complaint

If you believe your lawyer has not provided the level of communication you expected and have concrete evidence to support your claims, you can file a complaint with your state's bar association. This option is serious and requires evidence to substantiate your allegations.

Steps to Take Before Filing a Complaint

Gather all relevant documents and communications with your lawyer to support your claim.

Document the timeframe and instances where communication has been lacking.

Review the state's bar association guidelines on complaints.

Check if your state allows online filing of complaints to streamline the process.

Remember, the bar association will not take complaints lightly. They require evidence to thoroughly investigate and address your concerns.

Alternative Steps to Improve Communication

Before resorting to filing a formal complaint, consider the following steps:

1. Direct Communication

Reach out to your lawyer to express your concerns directly. Communicate your need for more frequent updates and transparency. Use professional manners and provide specific examples of instances where communication was lacking.

2. Set Expectations

Suggest a regular communication schedule or a method to share updates without the need for constant prodding. Lawyers often appreciate clear communication channels and expectations.

3. Professional Mediation

Consider seeking mediation or consulting the bar association's client assistance program. These services can offer guidance and facilitate communication between you and your lawyer.

Understanding the Complexity of Legal Representation

Your lawyer's responsibility is to help you achieve your goals within the constraints of the law. While it's understandable to feel frustrated, it's important to remember that lawyers often have many clients and complex cases to manage. Effective communication can help build trust and ensure that you remain informed about your case's progress.

Moreover, your lawyer's payment is contingent on the outcome of your case, which means that their interest is closely aligned with yours. This alignment should encourage them to stay engaged and provide helpful updates.

Conclusion

Communication in legal matters is crucial. If you're experiencing a lack of communication, take proactive steps to address it. Whether it's through direct communication with your lawyer, seeking mediation, or filing a complaint, staying proactive can help resolve issues and ensure you are well-informed throughout your legal process.