What Companies Can and Cannot Ask Your Former Employer During the Hiring Process
Understanding the Boundaries of Pre-Employment Inquiries by Former Employers
In the hiring process, many job seekers fear that their former employers might be contacted to provide negative feedback about their performance. However, the reality is much more limited than commonly believed.
What Companies are Allowed to Ask
When a company initiates a pre-employment check, they typically rely on third-party services. These services are designed to gather only the most basic information, ensuring that the process is both efficient and legally compliant. Typically, the following details are requested:
Date of Employment Job Title (Full or Part-time) Voluntary or Involuntary DeparturePerformance information is off-limits. No matter how alluring the prospect of receiving a glowing review might be, company representatives are restricted from inquiring about:
Work ethic Attendance records Perspectives on personality type or even minor incidents of poor behaviorThe rationale behind this stringent regulation is clear: it is too resource-intensive to gather and verify such detailed information, especially for employees who no longer hold any value in ongoing business relationships.
Why You Can Rely on Professional References
If you are concerned about interviews with past employers, take comfort in the fact that professional references are far better equipped to speak to your qualities and capabilities. Ideally, you should seek out:
Peers or colleagues in the same industry who are willing to provide a positive testimonial Supervisors or former managers who can attest to your skills and contributionsThese individuals are more apt to speak favorably about your:
Potential Relevant experience Personality traitsExploring the Limitations of Current Pre-Employment Practices
Despite the limitations placed on inquiring about your performance, some companies may still request additional information about your last title, salary, or whether you were in good standing. While your former employer may be unable to confirm these details, they can still answer standard inquiries about:
Your start and end dates of employment Whether they would rehire you (usually answered with a yes or no) Specific projects or roles (without providing a detailed narrative)It is important to note that your former employer may refuse to answer exhaustive questions. For instance, if a potential employer questions the title you held based on your business card, your former employer might remain silent, due to the restrictions on providing such detail.
The Decline in Custom Letters of Recommendation
Over the past four years, the practice of writing custom letters of recommendation has significantly declined. Similarly, supervisors are less willing to do so. As a result, companies often have to rely on the more generic information provided by third-party services.
The Future of the Pre-Employment Process
Given these limitations, it’s almost pointless to call past employers expecting detailed feedback. However, you can confirm whether the person ever worked at a company. In regards to a follow-up question like “would you rehire,” the answer should be taken with a grain of salt. Some companies might have a standard response of always saying 'no' to any departing employee.
In conclusion, while the pre-employment process may seem daunting, there are ways to navigate around its limitations. By focusing on professional references and understanding the constraints placed on former employers, you can better prepare for the hiring process.