Troubleshooting Login Issues with Infosys Talent Acquisition

Have you encountered a common issue where you haven't received a login email from Infosys Talent Acquisition while others have? Here are some steps you can take to resolve this situation:

Check Spam/Junk Folder

One common reason why you might not have received your login email is that it has been filtered into your spam or junk folder. Always check these folders to ensure you don't miss important communication from the recruitment team.

Verify Email Address

Double-check that the email address you provided during the application process is correct. Even a minor mistake could result in your email getting rejected or filtered out.

Contact Infosys HR

If you have not found your email in your spam folder or confirmed that your email address is correct, it is time to reach out to the Infosys talent acquisition team directly. You can find their contact information on their official website or through the communication you received during the hiring process. When you contact them, be polite and provide your name, application ID, and any other relevant details for reference.

Follow Up

After contacting the recruitment team, give it a few days to see if you receive a response. If you still haven't received a reply, try following up. Persistence can often help expedite the process.

Stay Updated

Continue to check your email for any updates or additional instructions. Sometimes delays can occur, and the login details might be sent later. Keeping tabs on your inbox is essential to ensure you don't miss any crucial information.

Network

If you know other candidates who have received their emails, consider reaching out to them to see if they faced similar issues and how they resolved them. Members of the same recruitment batch can often offer valuable insights and tips.

By following these steps, you can clarify the situation regarding your login email and proceed with the next stages of the recruitment process.

Additional Notes:

Note 1: As of now, login credentials are not needed and are of no use. Infosys will get in touch with you via mail or call if your application is pending or requires further action.

Note 2: If Riya has received her offer letter, it's likely that she will receive her login details soon. Further, if many candidates have received offer letters directly without login credentials, you may also be in the same boat. Continue to wait until you receive a regret mail or an offer letter.

Note 3: If you haven't heard back from the recruitment team after a reasonable amount of time, it is advisable to visit their office in person to resolve the issue.