Can You Create a New Upwork Account After One Was Closed Down?

Yes, you can create a new Upwork account after having one closed down, but it's important to understand the considerations involved. After a previous account closure, creating a new one may also result in it being closed if the violation is linked to your new account. Here’s a comprehensive guide to help you navigate this process.

Reason for Closure

Understanding the reasons behind your previous account closure is crucial before attempting to create a new one. If your old account was shut down due to a violation of Upwork’s Terms of Service, this same issue may also affect a new account. Ensure you fully understand the terms and avoid the same issue by carefully reviewing them before creating a new account.

New Information

It is advisable to use different information for your new account. This includes a different email address, name, and payment method. Using the same details as your previous account can lead to your new account being flagged or even closed. By providing new and verifiable information, you can minimize the risk of encountering similar issues.

Contact Support

If you are unsure about the status of your previous account or the reasons for its closure, contacting Upwork support can provide clarity. Upwork will not close an account without a valid reason, unless there was a mistake. Engaging with their support team can help you better understand the reasons and receive guidance.

Compliance and Verification

Ensure that your new account complies with Upwork’s policies to avoid future issues. Always review Upwork’s Terms of Service and community guidelines to ensure compliance. During the verification process, they may conduct video interviews and ask questions about your skills and portfolio. Using a different real person and another local or remote computer can help you pass this process more successfully.

Reactivating a Closed Account

It is possible to reactivate a closed Upwork account if it was suspended due to profile verification issues. To do this, contact Upwork Support and explain your situation. They can help you reactivate your account and guide you through the verification process. If your account was closed for terms of service violations, you may not be able to open a new one without Upwork’s written permission.

Tips for Success

If you close your account and want to use it again, first check whether Upwork can reactivate your closed account. If not, you can proceed to create a new account and go through the screening process. Always be honest and provide accurate information to avoid issues. Good luck with your new Upwork account journey!