Navigating Language Concerns in a Small Company: A Junior Employee's Guide

As a junior employee in a small company, raising concerns about coworkers' language can be challenging. This guide provides a step-by-step approach to addressing these issues effectively and ethically, taking into account the absence of an HR department in many startups and small businesses.

Identifying When and Whether to Intervene

Raising concerns about language can be emotionally taxing, especially if your company lacks a formal HR department. It’s important to determine if this is truly your battle or whether it’s better to let the matter pass. Knowing when to intervene can significantly impact the outcome of your interaction with coworkers.

Evaluating Your Impact

Evaluate the potential impact of your intervention. Will speaking up enhance your professional reputation and well-being, or could it negatively affect your ability to perform your job effectively? Trust your gut and consider the context of the situation. It’s crucial to weigh these factors carefully.

Preparing Your Message

Once you’ve decided to address the issue, prepare your message carefully. Choose a straightforward, non-confrontational approach to explain your feelings. If you’re working in an environment where social justice matters like neuro-diversity are important, be mindful of your language and focus on accessibility.

Priority of Points

I know you didn’t mean to be malicious or hurtful. Your language made me feel uncomfortable. I believe it’s harmful to group X. Would you use that word in front of someone from group X? Why I find it hurtful: Y.

Usage and Example

For example, if someone uses the word 'retarded' to describe a negative idea, a suitable response could be:

In that meeting, I noticed that you used the word 'retarded' to describe a bad idea. That made me uncomfortable. Could you please not use that word around me?

If they ask for more detail, you might say:

Well, I thought you would want to know that I was uncomfortable because I believe you didn’t intend to be cruel or hurtful at all. I know you wouldn’t do that. I felt it was important for me to say something because I have friends with intellectual disabilities, and I think using that term could hurt them. I wouldn’t use that word in front of them, so it must mean there’s something hurtful about it.

Choosing the Right Channel

Decide how you will communicate your concerns. A private, face-to-face conversation is often the most effective. Public confrontations can escalate quickly and are usually unpleasant for all parties. Emails can be misinterpreted, leaving room for misunderstandings.

Breaking Down the Steps

Request a private conversation: “Can we chat for a moment about something that happened in the meeting?” State your concerns clearly and respectfully: “I noticed that in the meeting you used the word ‘retarded’ to describe a bad idea, and that made me uncomfortable.” Encourage feedback: “Would you mind explaining why you used that word?” Provide context: “I know you didn’t mean any harm, but I’ve had friends with intellectual disabilities, and I believe the use of that word could be hurtful.” End with a positive note: “I value your input and believe this discussion will help us communicate better.”

Maintaining Composure and Professionalism

Lastly, be prepared for a range of reactions. Some coworkers may become defensive, feeling attacked or misunderstood. It’s important to remain composed and professional. Remember, speaking up for your values is a valuable trait, but it can sometimes be seen as a weakness in certain contexts.

Accepting the Outcome

Be ready for different outcomes. There’s a chance your coworker may become less receptive to your message or view you negatively. However, there’s also a possibility they will see your courage and respect it. Ultimately, the impact of your intervention depends on the individual and the context.

Conclusion: Best of Luck

Raising concerns about language in the workplace, particularly in a small company without an HR department, is a delicate process. By following these guidelines, you can navigate the situation with greater ease and effectiveness.