Is It Appropriate for Clients to Contact Their Therapists Outside of Scheduled Sessions? Potential Consequences and Considerations

The appropriate way for clients to communicate with their therapists outside of scheduled sessions is a complex issue that requires careful consideration. While some therapists may be open to out-of-hours communication, others may prefer more traditional methods of contact. This article explores the appropriateness of such contact and the potential consequences, providing insights based on personal experiences and professional observations.

Initial Session Clarification

Discussing the boundaries of communication with your therapist is crucial in the initial session. There is no right or wrong answer, as the decision largely depends on the individual needs and circumstances of both the client and the therapist. However, it is important to establish these boundaries early on to ensure a productive therapeutic relationship.

Emergency Situations

There was a time in my private practice where I allowed out-of-hours emergency calls, particularly for individuals who were experiencing suicidal thoughts. While my initial expectation was that such calls would be infrequent, in reality, the emergency availability was never abused. This experience taught me the importance of setting boundaries and ensuring that my availability is limited to professional and emergency situations.

Various Communication Methods

Some therapists are open to receiving communications such as texts and emails from clients, although they may not actively engage with these outside of scheduled sessions. Personally, I have always preferred that clients bring in their writings and drawings to discuss during sessions, rather than engaging in ongoing communication via digital means. This approach helps to maintain the focused and concentrated energy of the therapeutic session.

Administrative Use of Phone

Recently, I have begun using text messages for administrative purposes, such as confirming changed appointments. This method allows for efficient communication without compromising the therapeutic boundaries. However, it is essential to maintain a clear distinction between administrative communication and therapeutic communication.

Personal Considerations for the Therapist

While setting and adhering to therapeutic boundaries is important, it is equally crucial for therapists to consider their personal lives. Many therapists have spouses or significant others, and out-of-hours communication can impact family time and personal relationships. This additional factor should be taken into account when discussing communication outside of scheduled sessions with clients.

Impact on Personal Relationships

Contacting a therapist outside of regular session times can have unintended consequences on personal relationships. A therapist’s family member might view this as a form of work engagement or might overinterpret the intent behind the communication. This has led to at least one significant marital problem in the case of one therapist. It is important for therapists to consider the potential impact on their personal relationships when making decisions about communication outside of scheduled sessions.

Conclusion

The proposition of whether it is appropriate for clients to contact their therapists outside of scheduled sessions is nuanced and multifaceted. It requires a careful balance between the client's needs and the therapist's professional and personal boundaries. Open and honest discussion with your therapist is key to establishing a healthy and effective therapeutic relationship. Consider the potential consequences and involve your therapist in the decision-making process to ensure a harmonious and productive therapeutic journey.