How to Deactivate or Delete Your Upwork Account: A Step-by-Step Guide

Whether you need to deactivate or delete your Upwork account, but you're having trouble remembering your login details, this guide will help you through the process step-by-step. Whether you want to permanently remove your account or simply take it offline, we will cover all the necessary steps.

How to Deactivate or Delete Your Upwork Account When You Can't Remember Your Login Details

If you find yourself in a situation where you want to deactivate or delete your Upwork account but can't remember your login details, you can follow these steps to regain access and then complete the deactivation or deletion process.

1. Reset Your Password

Go to the Upwork login page. Click on the 'Log In' option. Click on 'Forgot password'. This will allow you to proceed with a password reset process.

Once you've reset your password, log into your Upwork account.

2. Deactivate or Delete Your Account

Go to your account settings. This can typically be found by clicking on your profile picture or the icon in the top right corner of the screen. Navigate to the 'Account settings' section. Look for the option to 'Contact support' or 'Get help.' If you cannot reset your password or access your account, contact Upwork support for assistance. You can find the customer support options in the Upwork Help Center. Provide them with any information you can about your account to assist you. This might include your account name, email, or any other relevant details. Make sure to confirm your decision to deactivate or delete your account. This action may be irreversible.

Additional Considerations for Closing Your Upwork Account

If you are planning to stop using Upwork but might want to use your account in the future, you could consider setting your profile to private instead. Here's how:

3. Set Your Profile Visibility

Go to your Upwork account settings. Navigate to the 'Visibility' or 'Profile settings' section. Click on the option to set your profile to 'Private.' This means your profile will be visible only to those you allow to see it.

This will prevent strangers from viewing your profile but still keep it active for any future needs you may have.

What Happens if You Don't Take Action?

It's worth noting that if you don't take any action, your account might be automatically deleted after a period of inactivity. The exact timeframe depends on Upwork's policies, but until then, you can continue to enjoy your existing account.

Remember, it's always a good idea to manage your accounts regularly to ensure they are secure and in line with your current needs.