How to Cancel Your Ancestry Membership: A Step-by-Step Guide

Do you need to cancel your Ancestry membership? Here’s a comprehensive step-by-step guide to help you through the cancellation process efficiently. Whether you are still a premium member or a free user, this guide will walk you through the necessary steps to end your membership.

Step 1: Log in to Your Ancestry Account

The first step in canceling your Ancestry membership is to access your account.

Open your web browser and navigate to Enter your username and password in the designated fields. Click the Login button to access your account.

Step 2: Locate the Membership Cancellation Option

Once inside your account, find the option to cancel your membership.

Look for a section labeled Membership, Account Management, or a similar heading. Within this section, you should see an option to Cancel Membership.

Step 3: Verify Your Email

Make sure you have your Ancestry verification email on hand.

If the cancel option isn’t visible, it may mean that you don’t currently have an active membership with Ancestry. In this case, try logging in with an alternate email address. Enter the alternate email address and proceed to log in. Once logged in, locate the CANCEL MEMBERSHIP option and proceed as before.

Step 4: Provide Reason for Cancellation

When prompted, provide a reason for why you are canceling your membership.

Click on the CANCEL MEMBERSHIP button. This will bring up a form where you need to provide the reason for cancellation. Select the appropriate reason from the dropdown menu or type directly. Click the CONTINUE button to proceed.

Step 5: Confirm Cancellation

Once you have provided the reason, confirm the cancellation.

On the next step, you should see the cancellation option again. Click it to confirm. The website may then take you to a final confirmation window.

Step 6: Check for Confirmation Email

Ancestry will typically send a confirmation email to the email associated with your account.

Check your email address registered with Ancestry for a confirmation email indicating that your membership has been cancelled. If you do not receive the confirmation email, please follow the steps again or contact customer support. For customer service, you can call 1-800-697-1474 or visit the support page for more assistance.

Alternative Resources

For more detailed assistance, you can also explore these resources:

Visit the Ancestry support page at Ancestry Support for more information. Contact Ancestry Support via the contact information provided on the website.

While it may be challenging to find comprehensive cancellation instructions online, following these steps should help you cancel your Ancestry membership smoothly.

Alternatives to Ancestry

Looking for alternatives to Ancestry? Here are a few free and similar options:

familysear - Offers a wide range of genealogical resources, including records and tools for tracing your family history. GenealogyBank - A comprehensive online resource for genealogists, providing extensive historical records. - Offers extensive historical records and tools to help you trace your family tree.

While these sites may not offer all the features of Ancestry, they provide valuable resources for those looking to explore their genealogical roots at no cost.

Conclusion

Canceling your Ancestry membership doesn’t have to be complicated. By following these straightforward steps, you can successfully manage your Ancestry account and transition to other resources if needed.