Effective Communication with Your Boss: Tips for Getting What You Want Without Upsetting Them
Effective Communication with Your Boss: Tips for Getting What You Want Without Upsetting Them
Effective communication with your boss is crucial for career growth and overall job satisfaction. Whether you are seeking a promotion, a raise, or simply looking to improve your working relationship, the right approach can set you apart. Here are some tips based on my extensive experience to help you communicate effectively and get what you want without causing unnecessary tension.
1. Prepare Your Speech
Before you approach your boss, take the time to prepare what you want to say. Organize your thoughts and focus on the positive contributions you've made to the company. Highlight both small and significant achievements. Let your boss know how much you enjoy working with them and smile as you communicate. This shows your enthusiasm and confidence.
2. Be Specific about Your Intentions
Good communication can quickly turn sour with just a few poorly chosen words. Focus on being positive, unemotional, and quick to respond. If your boss mentions something, recap it to ensure clarity. For example, “So what you’re telling me is that you’d like...” This shows that you are actively listening and understand their expectations.
3. Stay Rational at All Times
Emotions can cloud judgment, making it difficult to communicate effectively. Ensure you approach your boss calmly and in control of your emotions. Avoid talking when you are emotional, such as right after a personal crisis or a stressful event.
4. Take Responsibility
Show that you are in control of your work and responsibilities. If a project falls short of expectations, take responsibility and offer a plan to correct the mistake. Be proactive in addressing issues and clarify your intentions to improve.
5. Be Accountable for Your Actions
Remind your boss why you are still the valuable employee they once thought you were. Highlight the extra efforts you’ve made to improve and the goals you have set for the future. For example, you can say, “With the extra mile I’m going to put in, I’m confident we’ll meet next quarter’s sales targets.”
6. Use Closed-ended Statements
Use closed-ended statements to define what’s going to happen. For example, “I’ll follow up with you in three days to make sure we’re on track and we’ll work from there!” This ensures clarity and shows your commitment to the task at hand.
7. Smile and Nod
Show your positivity by smiling and nodding. People tend to gravitate towards happy people. Focus on ending each statement with a clear intention and in a positive way. Nod to show that you are actively listening and convey your understanding of what your boss needs from you.
8. Use Positive Body Language Cues
Body language plays a significant role in communication. Turn your body slightly towards your boss to show you are engaged. Make regular eye contact to show confidence and professionalism. Sit upright with your shoulders back to convey seriousness and professionalism. If you are a woman, cross your ankles to avoid an unprofessional appearance.
9. Pick the Right Time to Communicate
Timing is everything. Choose a time when your boss is likely to be receptive. Late in the afternoon or the end of the week can be good times. Set the stage by lining up your achievements and asking for a few minutes to discuss your project. Briefly guide your boss through your work and be clear about what you need. Remember to leave on a positive note.
10. Follow Up
No matter what you discuss, send a follow-up email within 24-48 hours. This shows that you value the conversation and are committed to the task at hand. Smile, nod, and express appreciation for the work you do. This reinforces your positive attitude and keeps the lines of communication open.
A Few Last Words
Effective communication is about more than just the words you use. It includes your body language, tone, and the overall attitude you bring to the conversation. By staying positive, exuding confidence, and preparing what you’re going to say, you can maximize your chances of success in your interactions with your boss.