Do Attractive Waiters Influence Hiring in High-End Restaurants?

The perception that high-end restaurants, particularly those in exclusive locales, prioritize the physical appearance of their waitstaff is commonplace. However, my personal experiences and observations suggest that the reality may be quite different. In fact, in terms of high-end settings like fine dining restaurants, the focus is often on the server's ability to drive sales, especially through the promotion of expensive wines and beverages.

Hire for Skills, Not Just Looks

In fine dining establishments, servers who can convincingly up-sell or sell expensive wines are highly valued. Many very attractive servers opt for bar jobs where high tips are common, allowing them to use their energy for education during the day. High-end restaurants, on the other hand, often prefer to hire career waiters with a wide range of skills and extensive experience.

It's interesting to note that large corporate chains often have consistent practices for hiring, often prioritizing attractiveness, whereas independent, high-end restaurant owners tend to appreciate the blend of experience, finesse, and personality that often outshine looks.

Contrast in Hiring Practices

The practice of hiring attractive waiters can vary greatly. In contrast, some traditional steakhouses, particularly in major cities, may hire older, more experienced servers who, while not necessarily described as "attractive," possess a high level of finesse and a wealth of experience. For example, I have a favorite steakhouse in New York that my father and I visited after my college graduation. The waiter there, a middle-aged man, looked nothing like the stereotypical "attractive" server, but his experience and demeanor were unmistakable. This experience is also reflected in the TV show Seinfeld, where a waiter fitting this description is a memorable character in the episode featuring Jerry at a steakhouse.

A Balanced Approach to Hiring

High-end restaurants value a holistic approach to hiring, looking for employees who can not only handle the impeccable service customers demand but also those who can drive the business forward through their sales skills. Whether it's a waiter or a sommelier, the ability to make sales and enhance the overall dining experience is crucial.

One specific example that stands out to me is a fine dining restaurant in Vancouver, where I always arrange to be served by an elderly man named Teddybear. Despite his respectable age, his nickname suggests he is beloved for his demeanor, not just his looks. His knowledge and experience make for a memorable dining experience every time I visit.

Ultimately, while looks may play a role in hiring, the most desirable candidates in high-end restaurants are those who combine strong sales skills, extensive industry experience, and a genuine connection with customers.

Conclusion: The decision to hire attractive waiters or not in high-end restaurants is nuanced, reflecting the specific needs and values of individual establishments. The most successful and memorable experiences often come from a combination of skill, finesse, and a personal touch rather than just physical appeal.

Related Keywords: Attractive waiters, high-end restaurants, restaurant hiring practices