Do Interviewers Always Know the Answers They Ask?

Not always. Sometimes, the interviewer is checking your confidence and how you handle new situations. This is an often-overlooked aspect of the interview process that can make a significant difference in your overall performance.

Case Study: RPA Interview

My friend faced an interview for an RPA position. The interviewer posed a question: 'How do you swap two numbers without using a temporary variable?' My friend, caught off guard, was silent and appeared blank. At the end of the interview, the interviewer inquired if she had any questions, purely for formality. What ensued was a bit of a turnaround.

In response to the mock question, my friend asked the same thing back, and the interviewer seemed to be caught off guard. He started to fumble, saying, 'I knew this, but it's just not coming to me right now. Don’t worry, don’t be nervous.' He then switched to another question which my friend knew how to answer. The interview concluded with laughter, and she was selected for the position. This is a testament to the power of confidence and staying calm under pressure.

Interviewer’s Expectations and Possible Intents

It’s essential to recognize that interviewers are not always experts in every domain. They might ask questions because:

A previous consultant asked about a specific detail for which the interviewer is also intrigued.

The interviewer genuinely wants to hear your unique perspective on a topic he initially had a different view on.

The interviewer is a lifelong learner, eager to broaden his knowledge base.

The interviewer was impressed by your answer and wanted to explore the topic further.

To test a different approach to problem solving.

To gauge your current awareness and expertise.

To gain insight into multi-disciplinary topics.

Whichever the case, the interviewer is likely to verify the answers after the interview, ensuring they align with the information shared by you.

Strategies for Handling Unknown Questions

Here are some strategies to help you handle questions for which you have no immediate answers:

1. Stay Confident and Positive

No matter what the question is, maintain your composure and confidence. Your demeanor can make a significant difference. Be prepared to explain that sometimes people or systems don't know the answer, and it's okay.

2. Request Clarification

Politely ask for clarification if you don't understand the question. Sometimes, the interviewer might be testing your problem-solving skills, and a clear question can provide the context you need to respond effectively.

3. Show Your Thought Process

Even if you don't have the exact answer, demonstrate your thought process. Explain what you would do if you had more time or information. This can showcase your problem-solving skills and critical thinking.

4. Share Valid Reasons When Unknown

Use this opportunity to highlight your strengths in different areas of your expertise. If you say, 'I'm not sure about this,' follow it up with, 'However, I would have researched it thoroughly if the need arose.' This shows your readiness and willingness to learn.

5. Use Relatable Examples

Relating the question to a personal or professional experience can help you articulate your thoughts. For instance, if it's about technical knowledge, you can explain a similar problem you encountered and how you approached it.

Remember, interviews are as much about you as they are about the interviewer. By staying confident and positive, you can turn even unexpected or challenging questions into positive points.

Conclusion

While it's important to be knowledgeable and prepared, being open to new information and understanding the broader context can be equally valuable. Don't be afraid to ask for help or admit when you don't know the answer. Instead, use the opportunity to demonstrate your analytical skills and your ability to stay calm under pressure.

Good luck with your interviews!