Understanding Creative Problem Solving: Divergent and Convergent Thinking

Introduction to Creative Problem Solving:

For those tackling challenges worldwide, the path to creative problem solving often begins with a deep understanding of the problem at hand. After recognizing and acknowledging the kind of problem to solve, the next step involves applying knowledge, skills, experience, and often, financial resources to address the issue effectively. However, solving many of the world's pressing problems, such as reducing homelessness, cannot be achieved without a keen awareness of the resources at one’s disposal. Acting decisively with time, knowledge, skills, and money can indeed yield great benefits and transform lives. Hence, recognizing the problem is the critical first step.

The Role of Creativity in Problem Solving

It’s important to understand that creativity is not a fixed attribute; anyone can be creative given the right circumstances and mindset. Many professionals who charge for their expertise often still seek advice on how to enhance their creativity. This is understandable, as there is no inherent shame in lacking creativity. Everyone possesses different talents and inclinations, and self-awareness in this regard is valuable. Personally, although I consider myself highly creative, I recognize areas where my skills are limited and actively seek assistance from professionals when needed. This proactive approach can be beneficial in both recognizing and utilizing one’s creative potential.

The Differences Between Divergent and Convergent Thinking

In the realm of problem solving, two distinct yet complementary thinking styles exist: convergent thinking and divergent thinking. While convergent thinking aims to arrive at a single, well-defined solution, divergent thinking encourages exploring numerous potential solutions. Understanding and harnessing both styles can greatly enhance one's problem-solving capabilities.

Convergent Thinking: Efficient but Limited

Convergent Thinking Example: When a copy machine breaks at work, a convergent thinker would likely call an IT technician or service provider immediately to resolve the issue. This approach is efficient and straightforward, focusing on a single, defined solution.

Divergent Thinking: Creative and Open-Ended

Divergent Thinking Example: In contrast, a divergent thinker would approach the problem differently. They would first attempt to identify the root cause of the malfunction. To solve the problem, they might consider various options. For instance, they could:

Call an IT technician to fix the issue Watch a DIY video on YouTube to learn how to fix the machine Send a company-wide email to see if any colleagues have relevant experience and can offer assistance

They would then evaluate and decide on the most suitable solution. This approach encourages a more comprehensive exploration of possibilities, fostering creativity and innovation.

The Advantages of Divergent Thinking for Project Managers

As a busy project manager, time constraints and the need to make rapid decisions are common. While convergent thinking is essential for organizing teams, designing processes, and planning projects, divergent thinking offers additional benefits. Some key advantages of divergent thinking include:

1. Finding Fresh Opportunities:

Divergent thinkers are more likely to uncover new opportunities that may not be immediately obvious. This skill can lead to innovative project ideas and growth prospects that can set a project apart from its peers.

2. Innovative Problem-Solving:

By adopting a divergent thinking approach, project managers can generate original solutions to problems. This creativity allows them to navigate challenges in unique and effective ways.

3. Considering Multiple Perspectives:

Divergent thinkers are naturally inclined to think from different angles and consider diverse viewpoints. This holistic approach can lead to more comprehensive and inclusive project management.

4. Valuing Input from Others:

A divergent mindset recognizes the value of other people’s opinions and experiences. Including team members and stakeholders in the decision-making process can foster a collaborative environment and improve the quality of solutions.

The Need for a Balanced Approach

While the speed and predictability of convergent thinking can be advantageous in certain situations, relying solely on this style may limit innovation. Conversely, while divergent thinking can lead to more creative and innovative solutions, it’s essential to balance this approach with the practical realities of project management. Quick and predictable outcomes are sometimes necessary, but by incorporating divergent thinking, project managers can differentiate their projects and stand out in a competitive landscape.

By leveraging both convergent and divergent thinking, project managers can make well-informed, innovative decisions that not only address immediate needs but also lay the groundwork for long-term success. Recognizing and applying these thinking styles strategically can transform problem-solving into a powerful tool for achieving project goals and driving meaningful change.