Can You Close Down and Then Create a New Upwork Account?

Many freelancers and professionals wonder if they can close their Upwork account and then create a new one, especially if they encounter account issues or want to change their focus and specialization. Here's a comprehensive guide on the process and important considerations.

Understanding Upwork Account Policies

Upwork generally allows users to have only one account. If you try to create a second account without closing the first one, you could violate their policies, leading to account suspension or termination. It's crucial to understand and comply with these policies to avoid any complications.

Closing Your Upwork Account

If you decide to close your Upwork account, the process is straightforward but comes with important considerations.

Withdraw Funds: Make sure to withdraw any remaining funds from your Upwork account. Failure to do so may result in unnecessary delays. Complete Outstanding Contracts: Ensure that all outstanding contracts and obligations are completed. Leaving unfinished work could lead to negative reviews and trust issues. Settings Menu: Access the account settings and look for the option to close your account.

Creating a New Upwork Account

After closing your account, you can create a new one. However, it's essential to use a different email address. Additionally, make sure that you comply with Upwork's terms of service to maintain a positive standing.

Policy Compliance and Support

Upwork's policy typically allows one account per user with a single ID card. If you have specific reasons for needing a new account, such as a change in focus or specialization, it might be worth reaching out to Upwork support for guidance. Support can provide valuable insights and advice tailored to your unique situation.

Scenarios and Recommendations

Depending on your specific circumstances, the decision to close and create a new account or to update your existing profile can vary.

Can You Open a Second Account?

Officially, only one Upwork account is allowed per ID card. Therefore, if you have an inactive profile, it's often better to update it rather than deleting it. Upwork may not accept second account requests if you have an existing account with a bad reputation or negative reviews.

Need Guidance Before Deleting?

If you need to close your current account and create a new one, we highly recommend contacting Upwork customer support first. They can provide detailed advice on how to proceed, guide you through the process, and help you restore any data that you may have lost. Additionally, they can offer suggestions on how to best utilize Upwork in the future.

Updating vs. Deleting?

If you have an inactive profile, consider updating it instead of deleting it. This allows you to maintain a single account and potentially attract new clients. However, if you have critical changes that require a new account and your Upwork account status allows it, speaking with support will ensure a smooth transition.

For those with bad reviews, it's essential to proceed with caution. Deleting your account and starting anew is a significant decision, and it's recommended to consult with Upwork support to understand the risks and benefits thoroughly.

Remember, the key is to follow Upwork's guidelines and maintain a positive standing. By doing so, you can ensure that your transition or updates to your profile are seamless and beneficial.