Best Practices for Supervisors to Improve Workplace Mental Health

Feeling burnt out or unsatisfied at work is a common experience for many people. A psychologically healthy workplace is one where employees feel respected, tasks are allocated fairly, and there is trust among co-workers. Toxic work environments can lead to high employee turnover, low morale, and a poor professional atmosphere. As a supervisor, implementing best practices can significantly contribute to creating a psychologically healthy workplace.

Treating Employees with Respect and Understanding

Firstly, avoid treating employees like they are robots. Acknowledge that they are human beings with personal lives and emotions. Recognize their strengths and areas where they need improvement, and provide constructive feedback and support. Clearly establish expectations and boundaries for all employees. Be generous with genuine compliments, as it boosts morale and improves work productivity. Maintain an open-door policy and be approachable to encourage communication and collaboration.

Encouraging Problem-Solving and Self-Confidence

Encouraging problem-solving skills and building employee self-confidence is crucial. Unlike traditional practices, instead of immediately providing solutions, challenge employees to come up with two possible solutions to a problem before bringing it to you. At first, this approach may seem challenging for employees, but with time, it fosters a sense of responsibility and boosts their confidence in making decisions. Ensure that employees understand they can always seek assistance if they are unsure about something.

Building a Supportive Relationship with Employees

Regular meetings provide opportunities to build a rapport with employees and understand their individual needs. Every two weeks, require employees to submit necessary paperwork for billing, and review it with them in person. These meetings do not just focus on work but also provide a platform for chit-chat and a space for employees to discuss personal issues they may be facing. This approach helps in identifying potential mental health issues early on and provides emotional support when needed. For instance, in one instance, a staff member was planning to end her life, but after a heartfelt conversation during a meeting, she was encouraged to seek help and ultimately didn't carry out her plans.

The 'no news is good news' approach in high-stress jobs is often outdated. Keeping communication open and addressing issues promptly can help prevent potential crises. Encourage employees to express their feelings and concerns, and provide the necessary support to help them navigate any challenges they face.

Conclusion

Implementing these best practices as a supervisor can significantly improve workplace mental health, leading to increased job satisfaction, improved performance, and a more cohesive professional environment. By showing empathy, respecting employees, and building supportive relationships, supervisors can create a healthy and positive work culture that benefits everyone involved.