How to Authorize Someone to Receive Your ATM PIN Card When Out of Town

Traveling can be unpredictable, and sometimes you might be out of town and unable to receive your ATM PIN card. This guide will walk you through the process of writing an authorization letter to the bank to ensure your ATM PIN card is issued correctly and securely.

Why Write an Authorization Letter?

When you are out of town, it's vital to ensure that your ATM card and PIN are delivered to a trusted individual. Banks typically require a formal letter to authorize someone to receive your ATM PIN card on your behalf. This step is crucial to avoid any potential security risks and to comply with the bank's procedures.

Step-by-Step Guide to Writing the Authorization Letter

1. State the Purpose of the Letter

Begin your letter by clearly stating that you will be out of town and unable to receive your ATM PIN card personally. This sets the context for the rest of the letter.

2. Provide Your Personal Details

Include your full name, address, account number, and any other relevant identifying information. These details help ensure the letter is addressed to the correct individual and the bank can verify your identity.

3. Specify the Authorized Person's Details

Carefully specify the name, relationship, and contact details of the person you are authorizing to receive the ATM PIN card. It's essential to be specific to avoid any confusion.

4. Give Instructions for Card Delivery

Instruct the bank to release the ATM PIN card only to the authorized person you have named. Additionally, request that the bank mail or hold the card for pickup by the authorized person. Specify any preferred delivery method, such as mail or in-person pickup at a specific branch.

5. Request the Bank to Verify Identification

As a security measure, request that the bank verifies the identity of the authorized person before releasing the ATM PIN card. This could involve presenting a valid form of ID or having the letter notarized to confirm your authorization and identity.

6. Include Additional Details

Provide any other necessary details the bank may require, such as the dates you will be away or any related reasons for the request. This information can help them understand your situation and process your request more efficiently.

7. Sign the Letter

Place your signature at the bottom of the letter. This formalizes the authorization and shows that you have given your consent for the bank to act on your behalf.

Alternative Options

While an authorization letter is a common and secure method, there are alternative options to consider:

Visit a Nearby INTOUCH Branch

If you have a singly operated account and UIDAI is linked, you can visit a nearby INTOUCH branch when you return from your trip. This option can help you securely retrieve your ATM PIN card without going through the authorization process.

Note: This option is not available for jointly operated accounts. Ensure your account allows for such a visit.

Set a New PIN Through Online Banking

Instead of using the card provided by the bank, you can set your own PIN at an ATM. When using the ATM, select 'forgot PIN' or 'green PIN' option at the last step. You will be prompted to enter your account number and registered mobile number. An OTP will be sent to your mobile, and you can set your own PIN. This method offers more flexibility and can be done even without the physical card.

How to Send the Letter to the Bank

Once you have drafted your authorization letter, ensure you send it via registered post or email to the specific branch or handling department of your bank. It's crucial to provide a clear and concise message either through email or the post to avoid any delays.

If you are sending an email, use your registered email ID and COC (Certificate of Coverage) to confirm your identity. Include the date of your return in the email, so the bank knows when the card should be held for you.

If sending by mail, ensure the envelope is sealed and properly addressed to the bank branch. Include a return address in case of any issues with delivery.

Conclusion

Writing an authorization letter for receiving an ATM PIN card when out of town is a secure and necessary step. Follow the guidelines provided to ensure your card is safely issued and your identity is verified. If you are looking for alternative methods, such as setting your PIN through online banking or visiting a nearby branch, consider these options based on your account type and situation. Always prioritize security and clear communication to protect your financial information.